Privacy Policy

Information We Collect

At Botanica, we are committed to respecting and protecting your privacy. When you interact with our website, make a purchase, or contact us, we may collect certain information to ensure your experience is smooth and reliable. This may include your name, email address, phone number, billing and shipping details, and payment information when placing an order. We also automatically gather general browsing information such as your device type, IP address, and the pages you visit in order to improve site performance and better understand how visitors use our website. All payment information is processed securely through trusted third-party payment providers and we do not store your credit card details on our servers.

How We Use Your Information

We use the information we collect to process and deliver your orders, confirm purchases, provide customer support, improve our website and services, and send updates or promotional messages only if you have chosen to receive them. We do not sell or trade your personal information. We may only share your information with third parties when it is necessary to complete your purchase or operate our business, such as shipping carriers for deliveries or payment processors for transactions. Our website may use cookies to remember your preferences and enhance your browsing experience, and you may manage or disable cookies through your browser settings if you wish.

Security and Your Rights

Although we take reasonable steps to protect your personal information, no online system is completely secure, and we cannot guarantee absolute protection. By using our website, you agree to the terms outlined in this policy. We may update this policy from time to time, and any changes will be posted on this page. If you have any questions or would like to request access, update, or deletion of your personal information, please contact us through our website or email.