Terms and Conditions

Effective Date: November 10, 2025

1. Acceptance of Terms

By accessing and using the Botanica website, you agree to be bound by these Terms and Conditions. Please read this page carefully, as it governs your use of our site and any purchases made through it. If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

When you place an order with Botanica, you are confirming that all information you provide is accurate, complete, and current. You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

Prohibited Activities

By using our website, you agree not to:

  • Misuse or interfere with the operation of the website
  • Attempt to access restricted areas or modify content
  • Engage in activities that disrupt functionality
  • Use automated systems to access the website without permission

3. Orders and Pricing

Prices, product availability, and shipping rates may change at any time without prior notice. We reserve the right to refuse or cancel orders at our discretion, including in cases where:

  • Product availability is limited
  • Pricing errors occur
  • Fraudulent activity is suspected
  • Payment cannot be verified or processed

4. Intellectual Property

All content on our website, including images, product descriptions, brand names, layout, and designs, is owned or licensed by Botanica and is intended for personal use only. It may not be copied, reproduced, or distributed for any commercial purpose without written permission.

5. Product Information

Although we strive to display our products as accurately as possible, colors and details may vary slightly due to lighting, screen settings, or natural variations in plants themselves. We cannot guarantee that your device's display will accurately reflect the actual color or appearance of products.

6. Shipping and Delivery

Botanica is not responsible for any delays caused by shipping carriers or circumstances beyond our control. Once the order has been shipped, it becomes the responsibility of the customer to track the shipment using the information provided.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can assist you. Any claim submitted after an extended period may not qualify for replacement or compensation.

7. Returns and Refunds

Returns, exchanges, and refunds may be subject to certain conditions, which will be explained upon request or outlined in our store's return policy if applicable. Please review our return policy for detailed information.

8. Limitation of Liability

We are not responsible for any issues arising from third-party services or external links provided on our site. Botanica shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our website or customer service channels.